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printer nightmare

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Last week about all the printers on out network started

printing 3 lines of random symbols on a page, then constantly reprinting the

same thing till it was either turned off or ran out of paper (canceling the job

did not stop it. We would have to turn the printer off completely to get it to

stop.)

We updated the HP universal print driver on our print

server, but that didn’t fix the issue.

The temporary solution we found was that if we made all the

printers use the driver’s specific they could print, but it was incredibly

slow. I had to wait almost 3 minutes for the printer to actually print a job I sent

to it.

We restarted all our servers, had all the networking

equipment at the offices restarted, updated the firmware of all the printers we

could get to.

Some of the printers work now, but they are incredibly slow.

The equipment at both the offices...


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