I have a user running Win 7 Pro 32bit and has this printer attached locally via USB. Most of the time the printer prints without issue. But several times through the day she will try to print and the printer will just sit there with the data light flashing and the LCD screen showing "Printing Document" but it will never print. She ends up having to turn the printer off then back on and reprinting the document. She says it randomly happens and isn't related to what application she's in or what she's trying to print at the time.
This issue first happened about 6 months ago. At that time I updated the firmware on the printer and installed the HP universal print driver PCL 6. This resolved the issue but it returned on Friday. This morning I installed the universal print driver PS but it did not make any difference.
Any ideas what else to...