This issue has been a problem off and on pretty much since I started with my company a year ago. What happens is when we scan our packing lists to be sent to our Document imaging server some come across fine but most of the time half of them don't show up in the folder and the ones that do are corrupt and show as 0KB files. I spent time checking the permissions on the folder in question and those look as they should. The scanner works fine when we send images to the public scan folder which is not on the document imaging server. My question is that I am not sure if this is a network issue or if the MFP has something wrong with it? We were having this problem so often at the corporate office we just switched to dedicated documate xerox scanners instead of MFPs , but this is a satelite branch and the boss is gone on a software summit...
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