Hi
I am having issues with a printer, we have a Ricoh C820dn, which is using the latest drives from the ricoh website. Our users print large documents double sided and sometimes need to print more than one copy. Here is the issue, when printing double sided they can only print out one copy at a time, when it is not they can print multiple copies.
We have a verysimilarprinter, a Ricoh C830dn, when they print there, they have no issues. Both use the same driver from Ricoh.
I have double checked the drivers and have reloaded the drivers for the troublesome printer, but no luck
In case it was just a driver problem on the computer, I have deleted the printer and the driver off the computer and reloaded the printer, no luck
I got a laptop that had recently been reimaged, logged on myselfconnectedto theprinter and tried again, (thinking it could...