Ok.....I have a location (Location A) with a fax machine that depending on the day and the person I am talking to is either possessed or the most complicated overthought piece of stinky hardware/software I have ever had the misfortune of getting dumped on my head!
-as far as I can tell, from the information I have been give so far, of which I am suspect, but....
the fax machine is able to transmit faxes without issue to any of our other locations
the fax machine is able to receive faxeswithout issue from all of our other locations except one other location (Location B). When Location B tries to fax to Location A. the line will ring and ring (the fax should pick up after 2 rings). The fax machine at Location B is set to retry 5 times before generating a failure report. Usually the errors are mostly 'Hang Up/Line Fail' with a 'Line Busy'...