Tearing my hair out here. We had Ricoh Aficio SP 4310N printers that are starting to die, so bought HP LJ M601 printers to replace. They are on the compatible list with the software that we use, so jumped into installing it yesterday. Printing is working and pulling from the correct trays but is requiring user interaction. I cannot find the correct settings to just make this printer print what it is supposed to.
It is setup with wristband labels in tray 1, colored paper in tray 2, plain paper in tray 3, and full page labels in tray 4. Everything prints up to the wristband - it prints, but then it errors with "Size mismatch in Tray1" and the users have to select use a different tray, select tray 3 and then it prints everything else out.
The wristband labels are an odd size and the Ricoh was set up with them listed as letter size. We have...