So users start complaining that the CP4025 is printing to envelope #10 size when they select the "Factory Default" printing shortcut. I'm skeptic of them and go to check.
Amazingly I select the "Factory Default" printing shortcut and I see Paper Sizes set to "Envelope #10" and all the options greyed out that prevent me from changing it back. I know from working on this printer before that the paper size on the factory default was Letter. So I'm puzzled as to how could "Factory Default" settings can be changed!
I could create another custom printing shortcut with Letter, but there are some automated printing jobs that would take the factory default settings.
Is there a way to change what until today I thought was unchangeable? How can I reset the "factory default" settings back to the actual "factory default" setting.
As i'm not at the...