We constantly have users' print drivers become "corrupt" and cannot print. Sometimes just removing the device from the computer and reloading the driver will fix the issue. However, most of the time we are required to remove the device as well as remove the actual driver from within Print Management. We have 1 ColourQube 9201 and WorkCenter 4260 per 10 users, 30 users total so 3 4260s and 3 9201s. We are using Windows 7 Ultimate 32bit, our print server is Server 2008 R2 64bit. We receive a few calls a week based on these problems. Frequently, its the same few users that have the issues. We are currently using Xerox global print driver PCL.
Watching the print server and printer, you never see the job sent to either of the queues. The print job never gets sent from the host machine.
Any ideas on what our issue could be?