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KIP Plotter information

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So, a while back I had asked a question in regards to pulling information from a KIP Plotter. No one in the community had information on how to make this work, and I ran into a few other people after I had asked my question with a similar issue. I contacted KIP Directly, and they told me to contact my local rep and have my local rep contact them. After going through the proper channels, the "Official Response" is that they "Regretfully decline to provide this enhancement" in regards to SpiceWorks. They also indicated that this is the first time they have seen a request of this sort, to have a inventory management system try to read data from their machine. So what does this mean, currently KIP Plotters and SpiceWorks do not get along. There is no supported method of retrieving information, and no plan for KIP America to change this. I...


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