we have a brother mfc 9970cdw printer scanner which has a scan to pc future the user are disappearing form the touch screen. when we configure the computer to register the “Scan to” button with the users first name (Ex: David) the name will show then couple later it disappears. when go back to the settings the info is their and show ups again then later it disappears.
any ideas thanks in advance
using window 7 enterpise