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Barcode Scanning...

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Hello Spicers...

Having issues with barcode scanning. We recently purchased two Symbol LS3408 serial to Ethernet hand held scanners. They connect to an LXE MX3H Terminal. I am able to scan barcodes but a "R" character is added before the wanted scanned item. In this case, I am scanning warehouse racks.

Ex...

Rack=A but I am getting Rack=RA

The "other" scanner bought with this one works just fine no matter what terminal it is  connected to.

Does anybody have enough experience with these devices that they can help? I am new to these devices and the previous IT department was terrible at keeping documentation.

Thank you,


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