Strange thing happened the other day. We have a Canon IR C4080 Color copier in or office setup to scan to email addesses. Its been working without any problems for 5-6 years. All the sudden I start getting errors sending emails and I get the TC error report every time I try to send an email. I have checked the email setting & email account to make sure its all valid. I can access the account and send/receive via outlook and a web portal. I have even setup a new email account and I get the same error code #802
- The SMTP server or DNS server name is not correct from the settings in Additional Functions screen.
- -Connection to the DNS server failed.
I have checked all the setting and they are all correct. anyone have any ides on with I can try?