Hi Spiceheads,
I'm hoping someone can assist with this challenging issue.
We have several random users in our environment that are constantly dropping their printer drivers.
Symptoms are a user goes to print and is told no drivers are installed and asked if they would like to install one.They say yes, go through the prompts and it's fine. But it had been working fine, too. Something is randomly causing them to disconnect.
When in this state, you cannot print to any other printer connected to the machine either. If you try to open properties of the device, you'll be prompted to install the driver. Even for a different printer!
It doesn't matter if the printer is print to IP, printing to a printer queue on a print server and has even happened to a couple of machines with locally attached printers.
Clients are Windows 7. The printers are HP...