Hi there
Im having an issue with one of our school laptops where I am logged onto a windows 7 machine and trying to print a word or publisher document be it wont print to a particular network printer. (it will print to other network printers ok) when we print a document from any of the office suite products it has been configured to pop up an authentication window, but this doesn't happen. I have removed and re added the printer. I try to go into the printer preferences and printer properties but this is when the Window explore has stopped working window pops up and closes the windows to reset itself. Does anyone have any suggestions on how I can fix this issue?