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weird scanner issue

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Person A in my company is scanning images and emailing them as PDF to person B. They are showing up as the attached image shows. I blurred the first half of the page to protect the info, but the first half of the page is fine. The lower half of the page shows weird chunky blocks of seemingly random colors. The image in the attachment is from opening the document w/ foxit reader. However, i tried opening it in adobe XI, and it shows a very similar problem. Person A has left for the day, so i couldn't find out what she is doing specifically, but I don't see how this could be an email problem. I believe it has to do with the scanner, or the program she is using, unfortunately i am very unfamiliar with scanners.

If anyone has any suggestions or advice, I would greatly appreciate it.


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