Our printer is printing horizontal lines on all documents printed. I have uploaded a scan of an empty printout to google docs. https://docs.google.com/open?id=0B10iwslFYAVaRmVQLVNuODJONkU.
I ran the drum cleaning program on the printer twice but it had no effect. I am unsure what part of the printer I need to replace as there are a lot of drumms / rollers involved in printing the pages. From the service manual I think it could be the photosensitive drum or the developing cylinder. As the toner on the printouts does not smudge I dont think the problem is with the fixing unit.
Has anyone with an ir2200, ir2800, ir3300 had the same problem mentioned above?
Thanks.
KR
Chris