Hi all,
I'm the "IT guy" for a small office with a collection of photocopiers installed on a print server. These were all replaced yesterday and as such need reinstalling for each machine.
Everything is fine apart from this one user - he can install the printer via Add Printer > Add Network Printer > Printer wasn't listed > Select shared printer by name > \\PrintServer\PrinterName etc. It searches for the driver automatically, finds it, downloads it, installs it all fine. If you check the box to set it as default however - "Could not set as default".
Still, you carry on regardless and when you try to print to it (and change to the correct printer - which says "Printer Ready) it actually comes out of his default printer? I try to right click and set as default in Devices and Printers and i get:
operation could not be completed (error 0x00000709).Double check the printer name and make sure that the printer is connected to the network
I've looked around for that error but changing various registry keys etc and giving permssion to certain registry keys doesn't work (and to be honest i think that error is just some bi-product of a different issue im having).
He and everyone else is running Win7 x64. I've also just checked and it turns out this happens with any network printer he tries to install - the install goes without issue, but cant set as default and cant print, because it comes out of his default printer which is a different printer altogether which is named entirely different, besides which, I think it does that because of some communication issue with the networked printer, so it reverts to the current default.
PLEASE HELP!