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Cannot open Devices and Printers

Hi all,

I have a severe problem with one laptop running on Windows 7 PRO 32bit.

Since one week, I can't open Devices and Printers anymore. I can't use any print function in any program: Word, Notepad,...

I can't open Printmanagement, I can't add a new printer (local or network).

What I already did:

  • restarting print spool service: there's an error while it tries to stop, but it eventually is stopped.
  • deleting the files under windows/system32/spool
  • copied the files windows/system32/spool from another pc
  • inserted the registry info concerning the printers from another pc
  • changed ownership for spoolsv.exe and print.exe from TrustedInstaller to Administrator with full rights.

For the record: when the user logs in, a Konica Minolta printer should be added through GPO. This doesn't work anymore.

Can somebody help me or point me in the...


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