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Dot Matrix printer - Text overlapping

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Morning fellow spiceheads. We have a printronix 5000 here, but since that is a stretch, I will generalize it as a dot matrix printer. The text seems to overlap itself. A T for example would look like TT causing the next letter to have half of a T on it and that follows through the entire line... on every line.

So far I have re-seated the cover, ribbon, re-adjusted the paper alignment, tried brand new paper, power cycled, and messed with the configuration. Nothing seems to work. We had successfully printed on the thing on Friday 2 weeks ago, and then someone put in a whole new box of paper (old one ran out) and now we are having this issue. Again, changed the paper and re-seated every part I could based on instructions in the manual (and just knowing that a flat head screw needs to come out to pull something off). I tried general google...


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