I just installed a new Windows 7 Machine for our Admin Assistant. She has an older nice HP DESKJET 6980 Color Inkjet Printer. it has the duplexer and the extra tray. I looked on HP Website and they say use the included drivers in windows 7. Which was detected and installed.
I checked the default printer configuration. Grayscale is not checked, and all cartridges are brand new, no lights but power light on printer.
Print Windows Test page, all black and white. You know the flag is suppose to be color.
I tried turning grayscale on and back off, but no luck. The printer for some reason will not print color in windows7.
Has anyone run into this, or found a solutions?
Thanks In advance,
Scott Owens