We usually can print with no problems whatsoever... now when we do have a problem with our Citrix application (and not always printing) the vendor immediately points a finger at the small handful of printers that we have using the PCL 6 drivers. The majority are using PCL 5 Universal drivers.
I understand that PCL 6 is not supported by the Citrix environment and I would like to be able to transition the few printers on 6 to PCL 5 so that the vendor can't use the printer excuse all the time.
What do I risk breaking with this? Users also print locally from Windows, would changing the driver and then setting the GPP to update on the printer deployment do it?
Trying to figure out the potential to break things and the smoothest way to do it before moving forward.