I updated the firmware on our HP Laserjet Pro m425dn to20140521 and now we cannot print any font size 72pt and higher. It doesn'tmatter what program or font you use. If a page contains two different fontsizes, i.e. 48pt and 72pt, the 48pt font will print but the 72pt font will not.If a Page only contains words that are 72pt, then the printer prints a blankpage.
I have created a trouble ticket with HP, but they are running through the standard script of having me try different drivers. Also they are taking almost two daysto respond back to my responses.
I think the issue is the firmware, I think there might be an issue with it.
Anyone have any ideas
Trouble Shooting: Steps taken that didn't fix the issue.
1. Reset the printer settings to default.
2. I have installed this printer on two additional PCs, one Win7 Pro 32bit and one 64bit. On the...