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How to Enter Service Mode for Ricoh 3353

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I had a tech come out from our printer vendor to look at our Ricoh 3353 because the fax was not working properly. What he did was turn off ECM, unfortunately I was not standing there watching him at the exact moment he did this. That means I have no clue how to replicate this process. I have a feeling I need to enter SP Mode (Service Mode) and flip some bit or something. 

Does anyone know how to enter Service Mode or how to turn off/on ECM on this model?


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