I had a tech come out from our printer vendor to look at our Ricoh 3353 because the fax was not working properly. What he did was turn off ECM, unfortunately I was not standing there watching him at the exact moment he did this. That means I have no clue how to replicate this process. I have a feeling I need to enter SP Mode (Service Mode) and flip some bit or something.
Does anyone know how to enter Service Mode or how to turn off/on ECM on this model?