Hi All
We have a number of HP printers (4200, 4250, 4350, 4015x) that have recently all had the same issue. A user will attempt to print to the unit and the job will come out on hundreds of pages with only a couple of characters on each page.
To make things even more confusing, not all users are affected and not all printers are affected.
We have tried updating drivers, changing driver type (PCL6 to PCL5), rebooting servers, printers and PC's, uninstalling mapped printers and re-installing, AV scans (webroot) etc.
Has anyone else come across this issue and if you have, what did you do to stop it so staff could print as required? Otherwise, what else can we do to troubleshoot this issue?
Cheers
Pete