Hi all,
I am having a very strange issue with two users and their ability to scan. They are scanning to a HP laserjet printer. It is scan to PC. Every other user's machine name is found on the printer except two.
Initially I thought it was because they did not have the full software/driver. I have since installed this. They can now use the software from their PC to scan but again their PC names are not being found on the printer. I have checked the settings on their PC such as the windows firewall and under scanners and cameras. I have changed a setting in scanners and cameras to ensure that their PC's can be found on the network.
I have also rebooted the printer after these changes and their machines. Does anyone have any other ideas?
Thanks in advance