We have a Xerox 7242 WorkCentre that just today is not working correctly and I am seeking some help to try and fix it.
Last week the Black Toner was about 30%. We did not print over the weekend and printing a maximum of 100 pages since then. Today the printer said the Black Toner was empty and needed replacing. I replaced it, however the printer still said the toner was empty. After taking the toner out and putting it back in several times, the printer finally detected it correctly and it read 100%. It stayed at 100% for a little bit, but is back down to 0% again. It seems like there is a sensor dirty or needing replacing - however I am not sure where the sensor would be and if that's even the problem.
Additionally our print quality has been diminishing. Today the prints are terrible - you cannot read anything that is black ink. The other colors seem to be fine.
Any ideas?