We have a user who, when she prints *anything* out, an error code is printed out instead.
Text
1 2 3 4 5 6 7 8 | ERROR: undefinedresources
OFFENDING COMMAND: findresource
STACK:
/ProcSet
/KMOptions
-dictionary-
|
First I thought it might be the driver, so I installed a new driver and this didn't work. Then I thought it might be something to do with the connection to the printer so I swapped out the network cable and made sure the port was patched properly. Eventually we just swapped the Mac over with a known working one. I tested it on our printer and it worked just fine, so I thought 'yay, it must be finally fixed'. Anyway I took it over to the user and swapped it over, and lo and behold, it would only print out this error again.
The printer works perfectly for everyone else, it just seems to be this user. I'm at my wit's end here... any ideas?