I have been trying to troubleshoot an issue with a client's printer. It is a HP Laserjet pro 200 color printer. The problem I am having is that adobe is somehow interfering with the printer. Whenever I try to print a pdf using adobe the printer queue gets jammed with the pdf file or it is unable to print the file.
My temporary solution was to use chrome pdf viewer as a backup. I had to reinstall the printer driver because the the file that was in the print queue would not delete. Once the driver was installed, I could print again but not using adobe and the printer only works in black & white even with the settings set for color.
Has anyone else had this issue or is there a solution you might know of? I want to know if I can use adobe pdf if possible and a solution to getting the color back in the printer.
Thanks,
Ben