ColorQube 8570 Freezes when sending a job to it
We have a colorQube 8570; its installed on a print server (server 2008 R2) and published through that. When a client tires to print to it (PCL5) driver; the device freezes up, eventually the document...
View ArticleZebra Printer Misprint
My zebra printer is missing the base of the label every time but prints the remainder of the label fine every time.
View ArticleToner return programs that pays back
I work for a MSP and we provide toner to many of our customers. the customers save the old toner cartridges and give them back to us. WE have used Quill and Office depot programs but they only allow a...
View ArticleBrother MFC-L9550CDW Reset Menu
Ran across this issue today. Replaced a toner in the machine, but it failed to recognize...So if you need to reset the toner, follow these steps. Toner Manual Reset: b. Press the Fax icon on the LCD to...
View ArticleSetting Print Server Defaults - Per User?
I hope someone may have an answer for me on this one.We have all of our copiers setup on a Windows 2008 R2 Print Server and we have all the defaults set to black and white for cost reduction. Printers...
View ArticleLocal Printer will not print to Citrix Hosted Desktop
Hi guys,Installed a HP Officejet 8610 on a users machine via USB and it works fine.However, when they login to their Citric hosted desktop on that machine, although the printer maps through, it will...
View Article'TRUE' appears on all prints
I have a problem where a very tiny 'TRUE' appears on all printed documents. It happens across all printers and all software. I suspect a profile issue but I just wondered if anybody else had seen this...
View ArticlePrinting Color Issues
Hi everybody!I'm looking for some help with a printer.Printer is aBrother Industries MFC-9970CDW. We are using the universal brother drivers from the brother website. The printer is shared by Microsoft...
View ArticleHP P1606dn cannot open embedded webserver
Trying to add a HP P1606dn to a zero client. Using Horizon VMWARE. Having a problem with it. It did work, but does not now.
View ArticleCanon MF4700N printer on Network Scan?
Hi,I want to setup network scanning with canon printer. The only option i have here is usb. The printer is setup on network and wanted to know if I have to install external device to make network...
View ArticleAcceptable Paper?
Not sure if you can use these with a ink jet printer but, I was asked too find out. HP Deskjet...
View ArticlePrinting a Network config page on a Cannon c5035
Hi there, does anyone know the steps to print a config page on a canon c5030/5035 printer. I've been searching google and haven't managed to find it so far.I have found how to print a config page but...
View ArticleNetwork Printer offline for a single user and fine for everyone else.
Forgive me as I'm still new to the help desk and still learning. We have a user that can't print because the computer shows the printer offline. I know it's not the printer as everyone can print fine....
View ArticlePrinter repeatedly prompts for driver install
I've got an HP LaserJet 2600 being shared out by a Server 2003 SP2 Standard Edition box. Every time I try to open up the printer's properties, I get the message "The 'HP Color LaserJet 2600n' printer...
View ArticleKodak ScanMate i940
Hello fellow spicers We have recently purchased a Kodak ScanMate i940 scanner. Bearing in mind that Kodak's support no longer exists for scanners and the internet not being very helpful I have came to...
View ArticleKyocera TaskAlfa 250ci Memory Issue
Machine ran well for several years. Now if yo send a 10 page report to it, the lights are blinking and it doesn't print. Data seems stuck in RAM which should be 2 GB. Have to turn off machine to...
View ArticleSamsung MPF - How to wipe the internal hard drive?
I have a Samsung scx-5935FN and I was told that this has an internal hard drive.What is the technician access to get in to re-format this drive? Anyone know this?Thanks!
View ArticleRecommendation for a color printer for a sales person out in the field?
Anyone know of a color printer that is compact and the sales person can take with them while in the field? I need a color printer that will print while they are out in the field. They can carry it in...
View ArticleAlternatives to Pitney Bowes Postage Machines
Interested to know if anyone has any working alternatives to Pitney Bowes postage machines for your mail room. Specifically, if you are using something like stamps.com, usps.com, Endicia, etc... what...
View ArticleCompact color printer that can scan and copy
We have several users who work on the road. They need the ability to print in color / black and white on 8.5x11 and 11x17. They also need to scan and copy.I've looked at:HP Officejet 100 Mobile...
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