What is a "Normal" amount of paper jams?
Our large copier for the office is a Konica Minolta Bizhub 920. We had a user who needed to copy a few thousand pages and they had several jams during the process. I've been asked to find a good...
View ArticlePreferred fax solution
So the company I work for are still sending caveman paintings to other tribes using the Stone Age technology that is faxing. I am aware that this has been asked before but I haven't seen anything...
View ArticleDell 2155CDN Printer Error 016-370
Hello Spiceworks Community! I recently inherited a Dell 2155CDN with a problem. Upon boot I get an error 016-370, I am unable to clear it. I was able to get into the customer diagnostics section at...
View ArticleWhat email service does a Ricoh Pro C651EX work with for scan to email?
We have a Ricoh Pro C651EX. We've tried setting up scan to email with the Office 365 SMTP settings, and it won't connect. There's no firewall blocking the ports. We were told by the printer support...
View ArticleHave to Reboot Zebra printer
Have a Zebra S4M with a Zebra network card in it. It is installed as a shared printer on a Windows 2008 R2 server. The printer prints out bar code labels using Bartender Commander which is installed...
View ArticleLetters missing when printing
We have a handful of users who are having trouble when printing. We use a Windows 2008 Server as a Print Server. I've changed drivers in an effort to resolve the issue (unsuccessfully). The users...
View ArticleStatic IP Problems with Ricoh 5200s
I'm having problems getting a ricoh 5200s to accept a static ip address. The ip address is available. The printer just won't accept it. We have other printers of the same model in other offices. It...
View ArticleHP Laserjet CP3525 Printer 13.20.00 Error
I have a problem with a phantom paper jam in a HP Laserjet CP3525 printer, the error is 13.20.00 jam in right hand draw. I have checked all paper feed areas, replaced the user and transfer belt and...
View ArticleCapture parallel printer output
We have a legacy device in our Production area that outputs some text reports to ONLY a parallel printer. The prior printer is now dead, and we would rather not just replace it. We just want to...
View ArticleHP Photosmart C5580 - Copies in one quadrant of paper.
The HP Photosmart C5580 prints fine, scans fine, and does everything fine except copying. It is not a software issue on the PC, because these copies are being done right on the printer. The image that...
View ArticleUTAX vs OKI vs Ricoh
We are using UTAX CD1218 and are considering replacing it with either OKI or Ricoh as they seem cost-effective. How does OKi and Ricoh perform against UTAX?
View ArticleSaving on Large Print Jobs for a Small Company
So I was out to dinner with a friend last night and she asked me my thoughts on a work issue that I thought you all would be a great resource for. She is a Retirement Plan Consultant at a 4 person...
View ArticlePrinter Issue
I have a computer on the network that is receiving a message that the driver is not installed. It is running XP Professional, and other computers like it (same model number and OS) can use this...
View ArticlePrograms freeze when click printer properties
Issue just started and haven't had any changes to the computer for quite some time. When you open a PDF and try to click Printer Properties, it won't open. Then you can't close Adobe Reader either....
View ArticleTabletop MFP Recommendations?
Despite my protestations as we were setting up our office 3 years ago that our size and needs did not require that we sign an expensive multi-year lease agreement on a large MFP, the owner overruled...
View ArticleHow to select a MFP that has the ability to forward faxes to an email address?
This is probably a pretty basic question. I'm trying to find an MFP (preferably a cheaper one) that has the ability to forward all received faxes to an email address rather than print them off. What...
View ArticleNeed recommendations for new printer. (and fast)
So, one of my clients had a Brother MFC-8480DN printer I installed in 2009. That was purchased for ~$500 (with the additional paper tray) The printer has over 300,000 pages through it, and the scanner...
View ArticleNew HP LaserJet Pro MFP M127fn any experience?
HP replaced the HP LaserJet Pro M1212nf with a new model called LaserJet Pro MFP M127fn. Has anyone already bought this one and can share some experience?
View ArticleCanon ir c5185 photocopier
The machine is printing blared copies, and other colours also protruding , what could be the problem? please help am a tech man repairing the same machine thank you. Ray.
View ArticleEpson XP-400 - Driver/Software won't install
Hi all. I have a customer who bought an ASUS Win 7 Home Prem 64bit LT. Then a bit later she went out and bought this Epson XP-400 Wireless "Small in One" printer. She's asked me to try to install this...
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